Shipping policy

Last updated: October 2025

At The Crafted Leather, we are committed to providing fast and reliable delivery for all orders across Australia. All orders are shipped promptly to ensure you receive your handcrafted leather goods as soon as possible.

Once your order has been dispatched, you will receive an email with your tracking number and tracking link.

📦 Domestic Shipping (Australia)

We ship using trusted Australian courier partners, including:

Australia Post
Aramex Australia
CouriersPlease
Fastway
StarTrack

Delivery Timeframe

Most orders are delivered within:
2 – 3 working days (metro & major regional areas)

Remote locations may take slightly longer.

Shipping Costs

Shipping rates are calculated and displayed at checkout based on your delivery address.

Order Processing Time

All orders are processed and dispatched within 1–2 business days.

🚫 Local Pickup

At this stage, we do not offer local pickup.
However, pickup options will be introduced soon as we continue improving our customer experience.

🌏 International Shipping

We ship worldwide.

For international shipping quotes and delivery options, please contact us at:
📧 thecraftedleatherau@gmail.com

(International customers are responsible for any applicable customs or import duties.)

↩️ Returns & Shipping for Returns

For change-of-mind returns:

Customers are responsible for return shipping costs
A tracked courier service is recommended
For faulty or damaged items, we will cover return shipping in accordance with Australian Consumer Law

❓ Need Help?

For any shipping questions or concerns, email us anytime:
📧 thecraftedleatherau@gmail.com