Terms of service

Last Updated: October 2025

OVERVIEW

This website is operated by TheCraftedLeather.com.au.
Throughout the site, the terms “we”, “us”, and “our” refer to The Crafted Leather.

We offer this website, including all tools, information, and services available from this site, to you—the user—conditioned upon your acceptance of all terms, conditions, policies, and notices contained here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink.

If you do not agree to these Terms, you may not use our website or access our services.

Our online store is hosted on Shopify Inc., which provides us with the e-commerce platform that enables us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

You confirm that you are at least the age of majority in your state or territory of residence in Australia, or you have given permission for your minor dependents to use this site.

You may not use our products for any unlawful or unauthorised purpose under Australian law, nor may you violate any applicable regulations when using the Service.

A breach of any of these Terms will result in immediate termination of your access to the Service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted across networks and adapted to meet technical requirements of connected systems.

Credit card information is always encrypted during transmission.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or not current.

Content on this site is provided for general informational purposes only and should not be relied upon solely for decision-making.

You acknowledge that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO SERVICE & PRICES

Prices for our products are subject to change at any time without notice.

We may modify, suspend, or discontinue any part of the Service at any time without liability.

SECTION 5 – PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and may have limited quantities.

Product returns and exchanges are governed by our Returns & Exchange Policy and the Australian Consumer Law.

We make every effort to accurately display product photos and colours; however, we cannot guarantee precision across all devices.

We reserve the right to:

Limit sales to any individual or region
Limit quantities
Modify or discontinue products
Change product descriptions and pricing

We do not guarantee that the quality of any products or services will meet your expectations.

SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us.

We may limit or cancel quantities purchased per customer, per household, or per order.

If an order is adjusted or cancelled, we may attempt to notify you using the email or billing address provided.

You agree to provide accurate, current, and complete purchase and account information for all transactions on our store.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools that we do not control or monitor.

These tools are provided “as is” without any warranties, conditions, or endorsements.

Your use of these optional tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Third-party links on our site may direct you to websites not affiliated with us.

We are not responsible for examining or evaluating third-party content and are not liable for any damages or issues arising from third-party websites.

Please review third-party policies carefully before engaging in any transactions.

SECTION 9 – USER COMMENTS & FEEDBACK

If you submit comments, feedback, or ideas (collectively, “Comments”), you agree that we may use, edit, copy, or publish them without restriction.

We are not obligated to:

Treat comments as confidential
Compensate you
Respond to any comments

You agree your comments will not violate any rights of third parties or include unlawful, harmful, or offensive content.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through our store is governed by our Privacy Policy, available on our website.

SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

Occasionally, information on our site may contain typographical errors or inaccuracies related to product descriptions, pricing, promotions, or availability.

We reserve the right to correct these errors and update information at any time without prior notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content:

For any unlawful purpose
To violate Australian laws or regulations
To infringe on intellectual property rights
To harass, insult, harm, defame, or discriminate
To upload viruses or malicious code
To interfere with security features of the Service

Violations may result in termination of your access.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.

Your use of the Service is at your sole risk.

All products and services are provided “as is” without warranties of any kind, except those required under Australian Consumer Law.

To the fullest extent permitted under Australian law, The Crafted Leather, its directors, employees, and affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service or our products.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless The Crafted Leather, its employees, partners, and affiliates from any claims arising from your breach of these Terms or violation of any Australian law or third-party rights.

SECTION 15 – SEVERABILITY

If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in full force.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or us.

We may terminate your access to the Service at any time without notice if we believe you have breached these Terms.

SECTION 17 – ENTIRE AGREEMENT

These Terms, together with all linked policies, form the entire agreement between you and The Crafted Leather.

SECTION 18 – GOVERNING LAW

These Terms are governed by and interpreted in accordance with the laws of Australia, and you agree to submit to the exclusive jurisdiction of Australian courts.

SECTION 19 – CHANGES TO TERMS OF SERVICE

You may review the most current version of these Terms at any time on this page.

Your continued use of our website following any changes constitutes acceptance of the updated Terms.

SECTION 20 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

📧 thecraftedleatherau@gmail.com